Privacy Policy
Last updated: June 2025
1. Introduction
KNEXVORA ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.knexvora.com or use our services.
2. Information We Collect
We may collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Institution name and role
- Messages submitted through our contact form
- Usage data and analytics (anonymised)
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Send you information about our products and services (with your consent)
- Improve our website and services
- Comply with legal obligations
4. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to trusted service providers who assist us in operating our website (e.g., email delivery services).
5. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings. Please refer to our Cookie Policy for more details.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, please contact us at our contact page.
8. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us through our contact page.